Sharp & Carter is proud to partner with a highly regarded funeral services provider to appoint a Funeral Administrator / Arranger based in Holland Park, Brisbane . This is a unique opportunity to join a collaborative, values-led team. This position combines reception, administration, and light funeral arranging responsibilities. You will be the first point of contact for families , playing a critical role in creating a warm, professional, and supportive environment. While primarily based in Holland Park, you may occasionally support nearby locations (e.g. Mt Gravatt, Cleveland), with a company vehicle provided for any travel required . You will work Monday to Friday, 8:30am – 4:30pm , with no weekend requirement. Remuneration & Benefits $29.81 per hour super (during probation) Increasing to $32.29 per hour super post-probation No weekend work required Company vehicle provided for site travel Structured onboarding and on-the-job training Supportive, team-focused environment Key Responsibilities Act as the first point of contact for families entering the funeral home Answer phones and manage a steady flow of enquiries Provide professional, empathetic meet-and-greet reception support Assist with: Booking appointments Preparing documentation Coordinating logistics across locations Support families by: Listening to their needs Assisting with basic funeral quotes (training provided) Ensure the office runs smoothly, maintaining a welcoming and organised environment Liaise with internal teams to support seamless service delivery About You This role will suit someone with a strong customer service or administrative background , particularly in environments requiring empathy and professionalism. You will bring: A calm, compassionate, and professional communication style Strong organisational skills and attention to detail Ability to multitask Confidence engaging with people in sensitive situations A proactive, mature approach with the ability to take initiative Highly regarded backgrounds include: Medical or healthcare reception Office management / administration Customer-facing roles requiring sensitivity and professionalism Training & Support No prior funeral industry experience is required. You will be supported through: Structured onboarding and induction On-the-job training with experienced team members Ongoing support within a collaborative team environment Why Apply? Meaningful work supporting families during important moments Stable, long-term opportunity within an essential services industry Supportive, team-oriented culture Opportunity to develop a unique and rewarding career path If you are empathetic, organised, and thrive in a people-focused environment , we would love to hear from you.
